What Our Clients Say
About Us

“Really efficient, friendly and customer driven service provided.
Tracy has been a great client manager over the years. ”

Personal Client

“Matthew has been very helpful and supportive throughout this ongoing claim.
He has always kept us informed at every stage.”

BreedonPrivate Client

“I have always found Tracy and the team to be helpful and proactive in providing insurance information”

MabberleyPersonal Client

“I would like to say a big thank you to Gary Tommy and Ethan Jefferies of Brownhill Insurance Group for their fantastic service and extremely competitive pricing.

Since meeting Gary & Ethan I have switched my company Public liability Insurance and company van insurance to Brownhill and would be happy to change any of my other insurances, if Brownhill provide that service.

Brownhill have saved me lots of money over the last few years and have always been very honest and helpful when setting up my policies.

Also it’s nice to be able to put a face to a name when dealing with insurance. It’s a first for me!

I would not hesitate to recommend Brownhill Insurance to any pf my clients, work colleagues, family or friends.”

Fusion GraphicsCommercial Client

“I’ve always found the company to be knowledgeable and efficient so that question is difficult to answer in a positive way.”

Personal Client

“Gary makes life very easy for us and deals with all the problems; I wish we had more suppliers relationships that are as good.”

MartinCommercial Client

“I have known Mrs Weedon for over 20 years. Whilst part of a big company, she knows me and I feel happy to chat to her about anything. I trust her implicitly. She has been fair to me and when I have talked about the competition, she has understood where I am coming from and has been truly professional.
I think it is so important that in these days of call centres, that there is still a personal name and voice. It makes a difference to me as a customer and I would imagine to the person at your end too. There is always time for a joke and some banter and that is what makes dealing with Mrs Weedon such a pleasure. I am glad she sounds younger than me, so that I shall have the pleasure dealing with her for at least the next 20 years.”

LucasPersonal Client

“Ethan dealt with my inquiry efficiently and in a professional and friendly manner. He was a delight to deal with and understood my needs immediately resulting in me taking out a policy for my small business.
Huge thanks to Ethan for all his help; he is a credit to Brownhill.”

SearsCommercial Client

“We always get prompt and clear responses to our questions.
Renewals are handled efficiently.
Over the years Tracy has helped us in addressing insurance problems.
She provides reliable and friendly service, which is why we have used Brownhills for many years.”

Personal Client

“My husband and I are long standing clients at Brownhill Insurance Group. I have always found the service at your company to be First Class. I recently contacted you regarding business insurance. Gary Tommy was extremely helpful and efficient in setting up our new cover. He is clearly a well regarded and highly respected member of your wonderful team! Thank you!”

Commercial Client

“I have been using your firm for my buildings and contents insurance since the 1980s and only had a brief break of a couple of years when I used Norwich Union Direct. That period coincided with the second of the three flood claims we have made over the years, and the experience was very different indeed. The service, support, and options available to us going direct were all very inferior to having a good broker on the case, hence our return to Brownhills, and subsequent experience has confirmed how right the decision to return to you was. I have also always appreciated the fact that you are real people treating us as real people and, indeed, I very much enjoyed your circular a few years back with brief profiles and photos of all the staff members. So thank you to all the team!”

Personal Client

“This is a company that really knows their clients and what insurance is best for them. It is a company that provides an excellent personal service to its clients. I could not be any happier that I moved to Brownhill and my two previous insurers – Direct Line and Churchill Insurance – never provided service that is a patch on the service Brownhill provides. Out client manager Tracy is a pleasure to deal with.”

MallingPersonal Client

“The service I have received has been most helpful and am impressed with the level of insurance offered. Brownhill Insurance is a big improvement on my previous insurers and gave me more cover for less money which is fantastic. Tracy was brilliant from start to finish and was very impressed with her customer service and helpfulness in obtaining a suitable product for my needs. I would definitely recommend Brownhill Insurance to my friends and family.”

FelgatePersonal Client

“I am always dealt with in a most pleasant and efficient manner.”
Personal Client

“Tracy Weedon was helpful when I recently made an enquiry regarding a possible claim. She was very informative and clearly very knowledgable. I felt better informed having made the enquiry.”

Personal Client

“I recently took out a second buildings insurance policy which was complicated as it involved a building containing a cafe. The staff who helped me were very knowledgeable and helpful.”

Commercial Client

“Brownhill offer Hooper’s a superb service and have assisted us greatly when we have had claims.
They give us peace of mind that our business is properly and comprehensively covered by insurance.”

Hooper and SonsCommercial Client

“It’s such a relief to be able to work with a firm that truly has the client’s interests at heart. It requires effort and expertise to find top quality insurance cover for a specific situation, and I’ve been delighted with the service I’ve received. Brownhill has found the right product for me – and is saving me money on top of that. Top marks!”

Mr MartinPersonal Client