The Collapse of Monarch Airlines Leaves Thousands Stranded

Following the news that Monarch Airlines have gone into administration, the Government is advising all Monarch customers currently abroad to continue their holidays as planned. Additional flights are being organised to repatriate all passengers affected at no cost.

You should visit the dedicated website or call the helpline number at least 48 hours before you are due to return home for details of your new flight departures.

Monarch.caa.co.uk
Helpline number 0300 303 2800 (from the UK)
+441753 3300330 (from abroad)

You should be flown back to the UK as close as possible to your original departure date and time, however, delays should be expected.

There will be no online check-in thus you should arrive at the airport more than 3 hours before your confirmed new flight.

As you will not be able to check in with your old flight details, you will be issued with a new flight and boarding card.

Foreign office officials will be available at affected airports to help venerable British citizens with specific needs.

Once on board, you will be asked to provide details of your original Monarch booking.

Please be aware that you may not be flown to your original UK destination but coaches will be laid on to transport passengers to their relevant airports.

For passengers who are due to fly, the advice is NOT go to the airport as there will be no flights.

We will provide further details of what you can do if you have booked flights or a holiday and how to make a claim shortly.