Locate the stop cock and turn off the water supply to minimise the damage
Turn off the electricity supply if necessary
Contact a plumber to carry out any emergency repairs
Try to prevent water from spreading, if safe to do so
Contact BROWNHILL INSURANCE GROUP on 020 8658 4334 as soon as possible to advise details.
Immediately evacuate the property
Call Fire Service via a 999 call
Raise the alert to neighbours/other occupants of the building if necessary
If the fire is small and can be extinguished safely, do so carefully. Otherwise leave the property closing doors behind you
The Fire Service may wish to disconnect gas, electricity and water services if these are deemed to be at risk
If the Fire Service ask you to vacate the property, please do so as soon as possible, and ensure it is fully secured
Contact BROWNHILL INSURANCE GROUP on 020 8658 4334 as soon as possible to advise details.
Advise the police and obtain a crime reference number, officers name and branch address
Contact a locksmith or glazier to carry out any emergency repairs to secure the premises
Contact BROWNHILL INSURANCE GROUP on 020 8658 4334 as soon as possible to advise details of the loss, including the crime reference number obtained from the Police.
If emergency repairs are required to prevent further, please arrange the necessary work to be carried out
Contact as soon as possible to advise details
BROWNHILL INSURANCE GROUP on 020 8658 4334
Date of the incident, details & cause of the damage
Photographs of the damage
Claim form (to be provided by Brownhill Insurance Group)
Two repair estimates
For theft claims, please provide the crime reference number, police officers name and police station address.
Your Account Manager is available Mon-Fri between 09:00 and 17:00. Our main number is 020 8658 4334. If you need to speak with someone outside of these hours, please check your policy documents, which will be attached to the email we sent you when your policy started. This will have the contact details for your specific policy.
Registered in England No. 1488763 Registered Office: 2nd Floor, Kent House, 41 East Street, Bromley, Kent, BR1 1QQ.
Brownhill Insurance Group Limited is authorised and regulated by the Financial Conduct Authority, registration Number 306131.
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Send us your name, email and telephone number and we will call you back. For immediate service, contact a member of the Commercial Insurance Team on 020 8658 4334.
Send us your name, email and telephone number and we will call you back. For immediate service, contact a member of the Private Client Team on 020 8658 4334.